Terms and Conditions for Skycity Casino
Welcome to Skycity Casino. These Terms and Conditions (“Terms”) govern your access to and use of the Skycity Casino website and its associated services (“the Service”) for residents of New Zealand. By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. Please read them carefully before using our website.
1. Eligibility and Account Registration
To use the Service, you must be at least 20 years old and legally permitted to participate in online gambling activities in New Zealand. You must register for an account by providing accurate, current, and complete information as required during the registration process. You are responsible for keeping your account information up to date and for maintaining the confidentiality of your login credentials. You agree to notify Skycity Casino immediately of any unauthorized use of your account or any other breach of security.
2. Verification and KYC Requirements
Skycity Casino may require you to provide documents or information to verify your identity, age, and address in accordance with legal and regulatory requirements. This may include, but is not limited to, providing copies of identification documents, proof of address, and other supporting documents. Failure to provide requested information may result in suspension or closure of your account and withholding of any winnings.
3. User Obligations
- You agree to use the Service for personal, non-commercial purposes only.
- You will not allow any other individual to access or use your account.
- You agree not to engage in fraudulent, unlawful, or abusive activities on the website.
- You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations of New Zealand.
4. Deposits, Withdrawals, and Payments
All financial transactions on the Skycity Casino website must be conducted using payment methods registered in your own name. Deposits and withdrawals are subject to minimum and maximum limits, fees, and processing times as specified on the website. Skycity Casino reserves the right to carry out additional verification checks before processing withdrawals. In the event of chargebacks or payment reversals, Skycity Casino may suspend or terminate your account and recover any outstanding amounts owed.
5. Responsible Gambling
Skycity Casino is committed to promoting responsible gambling practices. You may set deposit, loss, or session limits through your account settings. If you believe you may have a gambling problem, you are encouraged to seek assistance and may request self-exclusion from the Service. Further information and support resources are available on our Responsible Gambling page.
6. Account Suspension and Termination
Skycity Casino reserves the right, at its sole discretion, to suspend, restrict, or terminate your account in the event of suspected or actual breach of these Terms, fraudulent activity, or violation of applicable laws. Any funds in suspended or terminated accounts may be withheld pending investigation or forfeited if unlawful activity is confirmed. You may close your account at any time by contacting Customer Support.
7. Bonuses and Promotions
All bonuses, promotions, and loyalty rewards are subject to specific terms and conditions, including wagering requirements, eligibility criteria, and time limitations. Skycity Casino reserves the right to modify, cancel, or withdraw any promotional offers at any time. Abuse of promotional offers may result in withdrawal of bonuses and closure of your account.
8. Game Rules and Fair Play
Each game available through the Service is subject to its own rules, which can be found on the relevant game page. You are responsible for familiarizing yourself with the rules and paytables before playing. Skycity Casino uses certified Random Number Generators (RNGs) to ensure fair and random outcomes in all games. Any attempt to manipulate or exploit game outcomes may result in account termination and forfeiture of funds.
9. Privacy and Data Protection
Skycity Casino is committed to protecting your privacy and handling your personal information in accordance with New Zealand privacy laws. Your personal and financial data will be collected, stored, and processed for the purpose of providing the Service and fulfilling legal obligations. For more information, please refer to our Privacy Policy.
10. Intellectual Property
All content, logos, trademarks, and materials displayed on the Skycity Casino website are the property of Skycity Casino or its licensors. You are not permitted to copy, reproduce, or use any content from the website without prior written consent, except as strictly necessary for accessing the Service for personal use.
11. Limitation of Liability
Skycity Casino provides the Service on an “as is” and “as available” basis. While we endeavor to provide a secure and reliable platform, we do not guarantee that the website will be uninterrupted, error-free, or free from viruses. Under no circumstances shall Skycity Casino, its affiliates, or service providers be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service.
12. Changes to Terms and Conditions
Skycity Casino reserves the right to update or modify these Terms at any time. Any changes will take effect upon publication on the website. It is your responsibility to review the Terms regularly to ensure continued compliance. Your continued use of the Service after changes have been made constitutes acceptance of the updated Terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
14. Contact Information
If you have any questions, concerns, or require assistance regarding these Terms or your use of the Service, please contact our Customer Support team via the contact details provided on the website.
By accessing or using Skycity Casino, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.